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				| Our Staff
						
							|  | Joy B. Knuckles (828) 328-9241
 
 Joy has been with the firm since May 1986. She is 
							the business manager. She served in administrative 
							positions to attorneys with the U.S. Department of 
							Labor, Office of the Solicitor, and judges in the 
							Occupational Safety and Health Review Commission, 
							Atlanta Regional Offices. Joy’s experience with the 
							USDOL was a key asset in the start-up and success of 
							MKAI. She knows the investigation process, what 
							employers are up against and what happens when Wage 
							and Hour sends a file to the Solicitor for legal 
							analysis and litigation. She is responsible for 
							client relationships, talking with clients about 
							their needs, compliance reviews and how we can meet 
							those needs either offsite or onsite training or 
							compliance reviews.
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							|  | James Knuckles james@markknuckles.com
 (828) 328-9241
 
 James joined the firm in November 2005 as our finance and conference manager. In addition to his consulting services, he is the chief operating officer managing the business. James is also responsible for MKAI public conferences and is the onsite conference manager. He works closely with associations and groups who request MKAI training. James represents the business and is a national member of the Society for Human Resource Management and the local Catawba Valley Chapter, serving in leadership positions. He has earned the Professional in Human Resources from HRCI, Human Resource Certification Institute, and the Certified Professional certification from SHRM. He is a 2003 business graduate of Mars Hill College.
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							| If you have any questions or would like more 
							information, please contact us at 828-328-9241. |  |